Have questions about our services?
Mon – Fri: 9:00 – 17:00
Sat – Sun: Closed
+46 76 907 14 80
Mon – Fri: 9:00 – 17:00
Sat – Sun: Closed
+250 78 881 65 91
Welcome to THESYL AB ("THESYL", "we", "us", or "our"), your trusted partner in Clinical Research, Pharmacovigilance, and Regulatory services across Africa. Incorporated in Sweden, THESYL is committed to advancing healthcare research and innovation by facilitating the development and delivery of safe and effective medicines and therapies tailored to the unique healthcare challenges of the African continent.
These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
All engagements with clients are governed by a Service Agreement that outlines the scope, objectives, and deliverables of the services provided. Both parties must review and accept this agreement prior to the commencement of services.
You must be at least 18 years old to use our website. By using our website, you represent and warrant that you meet this eligibility requirement.
We grant you a limited, non-exclusive, non-transferable, and revocable license to use our website for personal, non-commercial purposes, subject to these Terms.
All content on our website, including text, graphics, logos, images, and software, is the property of THESYL or its content suppliers and is protected by applicable intellectual property laws.
Your use of our website is also governed by our Privacy Policy, which outlines the collection, use, and disclosure of your personal information. By using our website, you consent to these practices as outlined in our Privacy Policy, available at www.thesyl.se/privacy.
Clients must provide accurate and complete information necessary for THESYL to perform its services. Clients are responsible for complying with all applicable laws and regulations related to the services provided.
THESYL is committed to safeguarding the confidentiality of all client information. We will not disclose any confidential information to third parties without the client’s consent, except as required by law.
Fees for services are outlined in the Service Agreement. Clients must adhere to the payment terms specified in the agreement. Late payments may incur additional charges.
Our website and services are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. THESYL disclaims all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, and availability. Terms & Conditions
To the fullest extent permitted by law, THESYL will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use or inability to use our website or services.
You agree to indemnify, defend, and hold harmless THESYL, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of our website.
These Terms and Conditions and any Service Agreement shall be governed by and construed in accordance with the laws of Sweden.
Any disputes arising out of or related to these Terms and Conditions or the Service Agreement will be resolved through binding arbitration in accordance with the rules of the Arbitration Institute of the Stockholm Chamber of Commerce.
We may update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of our website thereafter. Clients will be notified of any changes, and continued use of our website and services following the posting of revised Terms means that you accept and agree to the changes.
For any questions or concerns, please contact us:
THESYL AB
Org No: 559393-6262
Address: 754 40 Uppsala, Sweden
Phone: +46 76 907 14 80
Email: info@thesyl.se
Last updated: 05/08/2024
THESYL AB (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thesyl.se or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
We may collect information about you in a variety of ways. The information we may collect on the site includes:
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the site.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
We do not knowingly solicit information from or market to children under the age of 18. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible.
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
You may at any time review or change the information in your account or terminate your account by:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
We may transfer, store, and process your information in countries other than your own, including Sweden, Rwanda, and other countries where our affiliates and service providers are located. When we transfer your information internationally, we will ensure that your information is protected in accordance with this Privacy Policy and applicable privacy laws.
If you are a resident of the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, we process your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. If you are a resident of Rwanda, we process your personal information in accordance with the Rwanda Data Protection and Privacy Law and other applicable laws.
If you have questions or comments about this Privacy Policy, please contact us at:
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Data Retention: We will retain your personal information only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
We use cookies to improve your experience and for marketing. Visit our Cookies Policy to learn more.